Dayleigh

Support

Get organized & reclaim your time

Virtual Business Support

Virtual business support & consulting

Business support that finally feels like exhaling

I work with business owners, entrepreneurs, and creatives often overwhelmed by the daily demands of running a business, juggling a hectic to-do list and feeling buried under the backend chaos. With a background in both operations and wellness, I bring a calming yet strategic presence to your team.

Whether you're craving better systems, smoother workflows, or project based support you can rely on—I’m here to help you create a sustainable foundation that supports your goals and your well-being.

As a certified health coach and small business owner myself, I understand how easy it is to sacrifice balance while trying to keep up. Together, we’ll design workflows and rhythms that truly work for you—so you can get out of the weeds and back into what you do best.

Hey, I’m Emma

Virtual Business Support Specialist

I specialize in helping busy (and often overwhelmed) entrepreneurs and business owners get organized behind the scenes and take essential tasks off their plate— so they can reclaim their time and focus on what they do best

What’s a Business support specialist?

Consulting? Virtual assistance? Executive support? Online business management? Chief of staff?

a bit of it all— tailored to what you need.

I offer flexible, hybrid support that can range from hands-on execution to project and team oversight to high-level strategic guidance. For many founders, that looks like having a deeply integrated partner who helps clear their plate, create breathing room, and build systems that actually work — without constant hand-holding.

Some clients start with a few key tasks. Others jump into a more collaborative, high-level partnership.

We’ll define the right fit, together.

what I offer…

  • Admin & Execution (limited Space available)

    Practical support for getting organized and keeping things moving

    • Email & Communications Management

    • Calendar & Scheduling Support

    • File organization

    • Data Entry

  • Strategic & Operational

    Workflow organization, project management, process development, and operational clean-up

    • Client & Project Management

    • CRM & Database Management

    • Process Optimization & System Development

    • Platform migration/setup/management

  • Coming Soon/Beta

    Build smarter systems that save time, reduce human error, and scale with your business.

    • Email triage workflows

    • Auto-task creation from forms/emails

    • GPT-powered SOP tools

    • Simple AI-powered assistants for internal tasks

    Currently offering this in limited beta — inquire if you'd like to be part of a pilot.

Support Packages

  • Jumpstart strategy & implementation support

    Recommended for getting Started

    Best for: individuals who need help untangling their current systems or testing a working relationship

  • Project based support

    Structured & solution focused

    Best for: cleaning up operations or building out new workflows

  • ongoing Support

    Fractional support partner with Smart Systems

    Best for: Those who want ongoing support while growing smarter

rooted in the pursuit of SUSTAINABILITY & work life balance

  • Emma has been a total game-changer for our team at Menajerie. From day one, she dove in and got our inboxes under control, helped us implement better project management systems, and just generally made everything run smoother. She’s sharp, super organized, and brings such a calm, positive energy to our meetings. Emma manages her time like a pro and has seriously made our lives easier. We’re lucky to have her.

    Jessica Taylor, Managing Partner

    MenajErie studio

  • Since working with Emma I am already feeling the relief of having things off my plate. Emma is fantastic at communicating, keeping things organized and a pleasure to work with! I highly recommend her services to any busy professional or entrepreneur who is growing their business or juggling one too many things”

    Chris Schroeder, Illustrative Designer/Owner

    Gem City Creative

  • As a nonprofit leader, small business owner, husband and father, I have a lot on my plate. Emma's work quiets the noise and puts me in control. Within weeks of working with Emma, I've become more efficient with my time and have better visibility of my priorities. Most importantly, I feel less stress and have more time with my family.

    Drew Whiting

    CEO, Erie Downtown Development Corporation

    Partner/Owner, Five Iron Golf Erie

 FAQs

  • I’m here to support your business by helping you handle the behind-the-scenes work so you can focus on growing your business.

    You can use my services in a variety of ways: whether it’s managing day-to-day tasks, improving systems and processes, strategizing for growth, or overseeing projects to ensure they’re implemented smoothly. I’m just an extension of you and your team — I step in where you need extra support, bringing efficiency, organization, and accountability to your operations.

    How you engage with me depends on your needs. I’ll work with you to define the best approach for your business goals and priorities, and then help implement solutions that make your work life easier.

  • A bit of all three — depending on your needs. Some clients need a mix; others start small and grow into more collaborative, high-level support. We’ll define the right scope during onboarding.

    The beauty of this flexible model is that it evolves with your business. As tools, teams, and priorities shift, our work can adapt — helping you stay efficient, aligned, and ahead of the curve.

    That said, I take on a limited number of clients at a time — especially for ongoing day-to-day support, which is more time-intensive. If you're looking for deeper support, I recommend reaching out sooner rather than later to explore availability.

  • Cheaper VAs can be great for basic, repetitive tasks — but if you're looking for someone who understands how your business runs, can improve systems, integrate tools, and make strategic decisions alongside you, that’s a different level of support.

    With a focus on sustainability, growth, and lightening your workload, I work alongside you to optimize your workflows, build in accountability, and support implementation from start to finish. My goal isn’t just to check tasks off your list — it’s to help you create efficient, streamlined systems so your business runs more smoothly, with less day-to-day effort required from you.

  • It starts with a free consultation where we discuss your business goals and current challenges. After that, I’ll conduct a brief audit of your existing systems and priorities to get a clear picture of what’s working — and what’s not.

    From there, we’ll determine whether what kind of support is going to be the best fit. Once we decide to move forward, we’ll schedule a strategy session to dive deeper into your processes and workflows. This is where we pinpoint your exact pain points and create a clear, actionable plan for what needs to be done.

  • I support small business owners, solo entrepreneurs, and creatives — usually with small teams of 1–5 people — who are juggling too much, growing quickly, or running into friction from inefficient systems. Many of my clients are balancing multiple projects or business endeavors and need help bringing structure to the chaos.

  • I'm experienced with systems like Asana, Notion, Trello, Google Workspace, Microsoft/Outlook, Zapier, Squarespace, many popular AI platforms, plus more!

    I’m also quick to learn when it comes to new systems- whether you need help learning a tool, integrating a new one into your workflow, or consolidating platforms that are creating unnecessary friction.

    I can also connect the dots between tools through automations and AI, so that your systems work smarter together.

  • While my services are primarily virtual( which offers flexibility and efficiency for both parties) I can meet in person if necessary and if travel is arranged. However, I recommend sticking to virtual support for the most streamlined and effective experience.

  • It varies! Some clients work with me for a specific project or quarter; others stay on for longer-term support as their business evolves. My goal is to provide flexible, strategic support — whether that’s a one-time reset or an ongoing partnership. We’ll define the right fit during onboarding, with room to evolve as your needs change.

  • Nope — those aren’t in my wheelhouse. I don’t offer social media management, graphic design, SEO, or marketing strategy. My focus is behind-the-scenes business support: streamlining systems, managing operations, and helping you optimize how your business runs.

    If you need help in those creative areas, I’m happy to collaborate with your existing team or refer you to trusted specialists.